Printed
in the Tuesday, November 14th, 2000 edition of the Yarmouth Vanguard Newspaper
Five
individuals who exceeded service expectations on behalf of visitors to
Nova Scotia over the past year were honoured at the Annual Tourism Awards
of Excellence as the Tourism Industry Association Nova Scotia (TIANS) concluded
its 23rd., annual Tourism Conference and Trade Show at the World Trade
and Convention Center.
Recipients
of the 2000 Pineapple Awards represented such diverse occupations as a
front desk clerk, RCMP constable and accommodations operators, included
Joe Orr, front desk agent that the King Edward Inn, Halifax; Derek LeGard,
innkeeper of the Falcourt Inn, Middleton; Leanne Strathdee, Tall Ships
Volunteer Liaison officer for H.M.S. Rose; const. Phil Callan, Shelburne
RCMP detachment; and Frank Skinner, owner/operator of Seal Island, Motel
and Restrauant, Bras d'Or.
Orr
was nominated by two guests who appreciated his making special accommodations,
and securing tickets and reservations to local attractions, while another
who was involved in a hours riding accident returned to their room to fine
the refrigerator already filled with ice bags, juice and everything needed
for their comfort.
LeGard
was remembered for improvising necessary changes to accommodations to meet
the needs of a guest with a progressive medical disease. The guest noted
that as host LeGard was always available even during the night by phone
if necessary.
The
Pineapple awards are presented annually as a celebration of pride in service
and the individuals who go above and beyond their call of duty to enrich
a visitor's stay in Nova Scotia. |
